Small Business Software Review: Nuance OmniPage Ultimate

by Paul Mah

Nuance OmniPage Ultimate lets you scan, convert and deliver all kinds of documents in the format you need. And it also works with cloud-based services.

OmniPage Ultimate is a well-known small business software application from Nuance that converts documents, PDF files and even digital camera images into electronic files that you can edit, search and send to co-workers, clients and customers. OmniPage maintains the original formatting while its OCR (optical character recognition) engine delivers text in editable form.

The software lets you quickly capture text from brochures or photos without having to retype the copy, or you can make changes to documents even if you don’t have an editable source file. Scan lengthy paper documents, and OmniPage makes the converted text easily searchable.

More advanced features include the capability to perform batch processing by pulling images from network scanners or cloud locations, and collecting data from paper forms and exporting it into a spreadsheet or database.

OmniPage Nuance Cloud Connector

Figure 1: Nuance Cloud Connector maps cloud storage to a local drive letter.

According to Nuance, the latest version, OmniPage Ultimate 19, is specifically targeted at small and mid-sized businesses. We take a closer look at the latest version of the OCR software to determine its utility. Due to the product's sheer breadth, we focus on its core capabilities and what they can do for small business.

Installing OmniPage Ultimate

OmniPage Ultimate works on systems with Windows 8, Windows 7 or Windows XP with Service Pack 3 installed. In addition, the software supports Windows Server 2008 R2 and Windows Server 2012 businesses that intend to use its batch-processing capabilities.

The software requires a computer with a 1GHz Intel Pentium processor or faster, and Nuance specifies a minimum of 1GB of RAM, though you'll be better off with 2GB. A standard installation takes up 2.7GB of hard disk space after factoring in the various components in the product suite.

We installed and tested OmniPage on a fairly fast Windows 7 laptop. The overall installation procedure was uneventful, and we added Nuance PDF as well as Nuance Cloud Connector on top of the OmniPage Ultimate application. The setup wizard only prompts for the registration code towards the end of the installation process.

Core Capabilities of OmniPage

Before OmniPage can work its magic, it must first capture data from an input source. The depth of the product is evident based on the many input options available, which range from common image formats, scanners and cloud locations. You can capture images from a digital camera or import an existing image file, and the software supports scanners with WAI, TWAIN or ISIS drivers. On the cloud storage front, OmniPage will load files from Dropbox, Evernote, SharePoint and the Nuance Cloud Connector.

A slick new feature, Nuance Cloud Connector maps cloud storage to a local drive letter. This lets you access your cloud storage like a local drive without having to learn a new interface or method of working. The comprehensive, business-grade feature provides explicit support for Amazon S3, Box.com, EMC Atmos Online, Google Docs, Windows Azure Blob Storage, Live SkyDrive and standard FTP servers, among others. You need to provide login credentials for cloud storage locations, though the setup process is straightforward.

Overall, we were impressed with the support Nuance Cloud Connector provides. The product is clearly not an afterthought, and delivers highly compelling value to businesses that have incorporated, or want to incorporate, cloud storage into their workflow.

OmniPage has expanded its support for the ePub format which, while not new, lets you export processed documents to eBook readers such as the Apple iPad, Android tablets, Nook and Kobo, among others. In addition, by incorporating Nuance's speech capabilities, OmniPage can output natural speech, too. You can choose from several different voices, although the software generates only MP3 audio files at the moment.

Nuance Launchpad

The latest version of OmniPage Ultimate now comes with a sleek looking Launchpad application, which spices up the somewhat plain document management interface. The Launchpad opens separately and offers a modern user interface with large tiles that let you quickly create new "Go-flow" rules for document processing.

Creating a new workflow is a snap; you do so by clicking on three tiles—one in each column. OmniPage describes the selection actions in non-technical terms, which makes it easy for novices to follow what's happening. Take, for example, a conversion job that outputs the processed document into an MS Word file and uploads it into Evernote. The clear descriptor tanslates that as "Simple document to MS Word; save in Evernote."

small business software: OmniPage Launchpad

Figure 2: Anyone new to OmniPage will find LaunchPad less intimidating than the main OmniPage interface.

Experts will appreciate the advanced options, while anyone new to OmniPage will definitely find LaunchPad less intimidating than the main OmniPage interface. While the Launchpad doesn’t offer the full OmniPage experience, it is an excellent location for predefined actions that less savvy customers can use.

Conclusion: Nuance OmniPage

Nuance OmniPage Ultimate is one of the top OCR tools available today, and this latest version (19) continues the tradition while incorporating many tweaks and other enhancements to make the already great tool even better.

Is it worth an upgrade? Despite the touted 25 percent increase in OCR performance claimed by Nuance, the response will likely be no. The decision to keep the user interface essentially unchanged is sound given its existing user base, though ironically makes it harder to argue for an upgrade.

The Nuance Launchpad should appeal to first-time users, though customers who have already set things up properly are unlikely to find it interesting. Finally, small businesses seriously considering OmniPage Ultimate need to know that it is a powerful tool with an inherent complexity that will take some time to learn.

However, if you're interested in the tangible time savings associated with streamlining or digitizing your company's document management, you'd be hard-pressed to find a better tool for $499 than OmniPage Ultimate.

Paul Mah covers technology for SMBs for Small Business Computing and for IT Business Edge. He also shares his passion for and knowledge of everything from networking to operating systems as an instructor at Republic Polytechnic in Singapore, and is a contributor to a number of tech sites, including Ars Technica and TechRepublic.

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This article was originally published on Monday Jun 17th 2013
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