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Jazinga Offers Telecom for the Technically Challenged

Friday Jun 26th 2009 by Gerry Blackwell

This inexpensive PBX telephony system provides sophisticated communications features without requiring sophisticated skills.

Small businesses looking for an IP-based phone system that will give them the appearance of a big company—with voice mail, auto attendant, unified communications, hunt groups, etc.—have two basic choices: a hosted PBX service or purchasing, configuring, and maintaining a full-blown IP PBX.

The hosted option has much to recommend it: easy set-up and management and low-to-no capital investment. But you pay forever and have to trust the service provider to ensure reliability.

Toronto, Ont.-based Jazinga claims to offer some of the benefits of a hosted PBX –simple set-up and management—in an on-premise IP PBX. Capital outlays are modest, about $1,000, exclusive of phones, and you don’t pay forever.

The product is a combination phone switch and wireless network hub/router running simplified SIP/Asterisk-based PBX software written by Jazinga. It won the company a "Best Newcomer" award at the Internet Telephony Conference in Miami last year.

Jazinga’s contention is that small business owners or employees without a lot of technical expertise can set up and maintain the system themselves using the built-in Wizards and browser interface. We decided to test this proposition.

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