Top 10 Small Business Collaboration Tools

Tuesday Oct 18th 2011 by Laurie McCabe
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A survey conducted by analyst firm, the SMB-Group, reveals the top 10 collaboration tools that small businesses use currently. It also runs down the top 10 tools they plan to adopt next.

How collaborative is your small business? Essentially, that's the question the SMB-Group asked more than 800 small business owners. The results of that survey show not only the top 10 collaboration tools small business use currently, but also the 10 collaboration tools SMBs plan to adopt within the next year.

The results include a range of traditional tools that you would expect to fine, such as email and telephone, but it also shows that social media tools are making rapid gains in popularity among small business owners.

Laurie McCabe, analyst and co-founder of the SMB-Group, discusses the results of the 2011 SMB Collaboration and Communications Study on her blog. Take a look to see how you compare with your fellow small business owners. Will your business adopt more collaboration tools in the coming year?


What are top tools that small businesses use for collaboration? As important, which ones are they planning to add in the next 12 months? We asked more than 800 SMB (small business is 1-99 employees; medium business is 100-999 employees) decision-makers and influencers these questions in the recently completed SMB Group and CRM Essentials 2011 SMB Collaboration and Communications Study, which also delved into:

Read the complete article: Top 10 Collaboration Tools Small Businesses Use Today -- and the Top 10 They Plan to Add

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