dcsimg
 

Small Business CRM Overview: 3 Packages to Consider

Wednesday Nov 3rd 2010 by Vangie Beal

Small business CRM software used to be for big companies, but now there's CRM software designed for small business and ecommerce site owners. We take a look at three great options.

3 Small Business CRM Options to Grow Your Business

Want a better handle on who your customers are so that you can understand exactly what it is they want? You need small business CRM -- customer relationship management. Whether you run a bricks-and-mortar establishment, an ecommerce business -- or both -- CRM packages designed to meet the needs of small business can boost your bottom line.

Our sister site, Ecommerce-guide takes a look at three CRM packages suitable for both ecommerce and traditional small businesses. Take a look, and open your doors to better customer understanding.


Small business CRM (customer relationship management) is a growing market, and for good reason. CRM is a business strategy that helps you to better understand the customer -- and a CRM system provides the means for small business ecommerce owners to manage interactions with customers and partners.

Most small business CRM systems provide the tools needed to better manage a number of business communications tasks such as organizing and managing contacts, partners, contract wins and sales leads.

Read the complete 3 Small Business CRM Apps for Ecommerce article

Do you have a comment or question about this article or other small business topics in general? Speak out in the SmallBusinessComputing.com Forums. Join the discussion today!

Home
Mobile Site | Full Site