Nothing can kill your business faster than bad customer service, so whats the deal with airlines these days? And dont get Andrew started on UPS. This weeks episode of Help! My Business Sucks, our marketing guru takes Continental to task, shares a site that lets you add printable coupons to your Web site and explains the theory behind the t-shirts.
You'll find lots more marketing tips and resources from Andrew Lock in our Small Business Essential series, Lock in Your Marketing Resources.
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